It is sometimes possible to fit shields to streetlights to reduce light intrusion. There is a charge for this service. You can contact us to request a shield at southamptonpfi@enerveo.com please provide the road name, town and unit number which can be found on each post. Or please refer to the interactive map on this website.

In Southampton we use central management system which allows us to control the streetlights output levels. This allows us to save energy and reduce carbon emissions.

The Southampton dimming policy is determined by Southampton City Council.

As the street lighting contractor for Southampton City Council, Enerveo will arrange the clearance of any foliage which directly obscures the streetlighting furniture maintained under the contract. If on private property a tree pruning notice will be issued to the homeowner. Should there be trees not in the vicinity of the street lighting furniture that requires clearance, please contact Southampton City Council directly via this link to report the problem Trees (southampton.gov.uk)

It may be possible to move an existing streetlight a short distance to allow for alteration such as a dropped kerb. We would only be able to do so if the new position will not detrimentally affect the lighting levels on the public highway. There is a charge for this service.

Please note, we work closely with our partners Southampton City Council to ensure we protect their interest and safeguard the highway. You, as the resident will need to apply to Southampton City Council for a dropped kerb including alternation/extension to an existing one and commission the work before we can consider moving the lighting column. All the details regarding dropped kerbs can be found on the link.

Dropped kerbs (southampton.gov.uk)

If you have this in place, please submit the form along with photos of your drive and immediate area to the team at S16@enerveo.com for a free quote.

Enerveo are unable to agree any additions to the lighting. To request this please contact Southampton City Council directly on 023 8083 3000

If you wish to attach banners, posters, signs, or decorations (including festive lighting) to street furniture you need to gain permission. Please contact the Southampton City Council team. supplier.management@southampton.gov.uk

Please Note, we do not permit any third party attachments on cast iron columns.

Our remote monitoring system automatically checks each street light every business day.

When a fault is reported we attend site within three business days to repair or report the need for more extensive repairs. In these cases, repairs may take an additional 10 to 35 business days to repair depending on the nature of the fault. For faults on the underground cable network, this is reported to the District Network Operator for repair.

Most streetlights are owned either by Southampton City Council, Housing Associations or Private Management companies. Enerveo maintain all of Southampton City Council’s streetlights under a PFI contract.

If your streetlight is not featured on the interactive map, it is likely that it is not maintained by Enerveo. Please contact your local Housing Association or Management Company for further assistance.

The part-night lighting initiative was implemented at the request of Southampton City Council and Enerveo are unable to accept any requests with regards to amendments to the part-night lighting. We would kindly request that any and all feedback or request go directly to Southampton City Council by either following this link or by calling 02380 833000